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Online course terms and conditions

Terms & Conditions

 

1. Using Alumni G Limited

Who May Use Our Services

Any use or access by anyone under the age of 8 is strictly prohibited.

Additionally, you may use our Services only if you:

  • Comply with these Terms, all applicable laws, and our policies (including the Acceptable Use Policy, Honor Code, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”)); and

  • Are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.

Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.

When you create your account under Alumni G Limited, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.

Our License to You

Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Alumni G Limited, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.

Commercial Use

Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with Alumni G Limited. Refer to our Enterprise page for more information. If you are an organization already using our Services, separate terms apply. These terms do not govern the relationship between your organization and Alumni G Limited.

 

2. Content Offerings

Changes to Content Offerings

Alumni G Limited offers courses and content (“Content Offerings”) from providers (“Content Providers”). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events do occur. Alumni G Limited reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings, or change the point value or weight of any assignment, quiz, or other assessment, either solely, or in accordance with Content Provider instructions. Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.

No Academic Credit

Alumni G Limited does not grant academic credit for the completion of Content Offerings. Unless otherwise explicitly indicated by a credit-granting institution, participation in or completion of Content Offerings does not confer any academic credit. Even if credit is awarded by one institution, there is no presumption that other institutions will accept that credit. You agree not to accept credit for completing a Content Offering unless you have earned a course certificate or other equivalent documentation of your completion of the Content Offering. Alumni G Limited, instructors, and the associated Content Providers have no obligation to have Content Offerings recognized by any educational institution or accreditation organization.

Disclaimer of Student-Content Provider Relationship

Nothing in these Terms or otherwise with respect to your participation in any Content Offerings by Content Providers:
(a) establishes any relationship between you and any Content Provider;
(b) enrolls or registers you in any Content Provider private institution, or in any Content Offering offered by any Content Provider institution; or
(c) entitles you to use the resources of any Content Provider institution beyond participation in the Content Offering.

 

3. Your Content

User Content

The Services enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like (“User Content”), with Alumni G Limited, instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Alumni G Limited platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. User Content also does not include any changes, modifications, updates, enhancements or any kind of derivative works made by you to the Services and Content Offerings, including with the use of any artificial intelligence features provided to you on the Platform. As between Alumni G Limited and Content Providers, such Content Offerings are governed by the relevant agreements in place between Alumni G Limited and Content Providers.

How Alumni G Limited and Others May Use User Content

To the extent that you provide User Content, you grant Alumni G Limited a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting Alumni G Limited the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services. Nothing in these Terms shall restrict other legal rights Alumni G Limited may have to User Content, for example under other licenses.

We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies including our Acceptable Use Policy and Code of Conduct.

Feedback

We welcome your suggestions, ideas, comments, and other feedback regarding the Services (“Feedback”). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Alumni G Limited does not waive any rights to use similar or related Feedback previously known to Alumni G Limited, developed by our employees, contractors, or obtained from other sources.

 

4. Security

We care about the security of our users. While we work to protect the security of your account and related information, Alumni G Limited cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing enquiry@alumni-g.com.

 

5. Third Party Content

Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Alumni G Limited cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Alumni G Limited disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

 

6. Copyright and Trademark

Alumni G Limited respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services. We have adopted and implemented the Alumni G Limited Copyright and Trademark Policy below in accordance with applicable law.

 

7. Education Research

Alumni G Limited is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.

 

8. Paid Services from Alumni G Limited

Alumni G Limited offers paid Services (e.g., course certificates for certain courses) for a fee. Unless otherwise stated, fees are quoted in Hong Kong Dollar. You are responsible for paying all fees charged by or for Alumni G Limited and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fifteen percent (15%) of the fees you pay is allocated as payment for access to, and use of, the Alumni G Limited platform. The remainder is allocated as payment for content access. Fees may vary based on your location and other factors, and Alumni G Limited reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Payments and Refund Policy below.

 

9. Refund Policy

By purchasing this course, you acknowledge that all payments are final. All course purchases are non-refundable and non-transferable. Refunds will not be provided for any course enrollment or purchase that has already been completed, regardless of circumstances.

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10. Modifying or Terminating our Services

We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Alumni G Limited may terminate your use of any Service for any reason. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Alumni G Limited, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the “Alumni G Limited Parties”) shall have any liability to you for any such action. You can stop using our Services at any time, although we’ll be sorry to see you go.

 

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SOME OF ALUMNI G LIMITED’S SERVICES UTILIZE ARTIFICIAL INTELLIGENCE (“AI”). CONSISTENT WITH THE FOREGOING, SERVICES THAT USE AI ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE ALUMNI G LIMITED PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE ALUMNI G LIMITED PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

YOU UNDERSTAND AND AGREE THAT YOU MUST VERIFY ANY AI OUTPUTS THAT YOU USE IN YOUR COURSEWORK AND ALUMNI G LIMITED IS NOT RESPONSIBLE FOR INACCURATE OR INCOMPLETE AI OUTPUTS. YOU FURTHER AGREE TO USE AI-ENHANCED SERVICES IN ACCORDANCE WITH THE ACCEPTABLE USE POLICY. PLEASE READ OUR AI DISCLOSURE IN OUR PRIVACY NOTICE FOR MORE INFORMATION ON YOUR RIGHTS WITH RESPECT TO AI.

 

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALUMNI G LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE ALUMNI G LIMITED PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL ALUMNI G LIMITED’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED TWENTY Hong Kong DOLLARS ($20) OR THE TOTAL AMOUNT OF FEES RECEIVED BY ALUMNI G LIMITED FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND ALUMNI G LIMITED, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO ALUMNI G LIMITED’S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

 

13. Export Controls

By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable Hong Kong laws and regulations, or laws of your local jurisdiction, preventing Alumni G Limited from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.

By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to any country against which Hong Kong has embargoed goods or services, or to an entity or person on any Sanctions List, or otherwise use the services in a manner that would be in violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, Alumni G Limited may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.

 

14. Indemnification

You agree to indemnify, defend, and hold harmless Alumni G Limited from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys’ fees and costs, made by any third party related to:
(a) your use or attempted use of the Services in violation of these Terms;
(b) your violation of any law or rights of any third party; or
(c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

 

15. Governing Law and Venue

Except as provided below, the Services are managed by Alumni G Limited. You agree that these Terms will be governed by the laws of Hong Kong.

To the extent you are located in the European Union, an EFTA country or the United Kingdom, the Services are managed by Alumni G Limited (as applicable). You agree that these Terms will be governed by the laws of the Netherlands, excluding its conflicts of law provisions.

These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.

 

16. General Terms

Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time. With the exception of changes to the Binding Arbitration and Class Action Waiver Section, any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

Severability; Waiver

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

Content Providers

Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.

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